- If you wish to exchange a product, you can do so within 7 days from the delivery date.
- The product must be in its unused/unaltered, saleable condition
- The product must be along with bill copy, intact tags, packaging and accessories.
- Products purchased from our website can only be exchanged within 15 days of the purchase
- The product being returned must be in its original condition.
- You are eligible to exchange the item for a different size subject to availability.
- including all tags, packaging, and accessories.
- Once our Quality Check Team has received the returned goods, our team will examine the returned products for all defects/variations,intact tags, packaging & in unused / unaltered, saleable condition based on your claim.
- Upon confirmation from our Quality Check Team that your return fulfils all conditions mentioned above, we will initiate your refund.
Upon examination of product/invoice/order receipt that the error/defect/damage/delay has occurred due to customer, you will not be entitled for Refund. In such a case, the same product you returned
will be sent back to you.
CANCELLATION POLICY :We strive to provide the best shopping experience for our valued customers. We understand that sometimes, you may need to cancel an order. This cancellation policy outlines the guidelines and procedures for canceling an order. Eligibility for Cancellation Orders that have not been shipped: Customers have the right to cancel their order before it has been shipped. If you wish to cancel an order, please contact our customer support team immediately with your order details. ONCE ORDER HAS BEEN SHIPPED, ORDER WILL NO LONGER BE ELIGABLE FOR CANCELLATION.
OTHER COMMON IMPORTANT NOTES :
All orders are weighed before dispatching, that’s why it is practically impossible to receive an empty parcel. Please do not create a false claim of empty package received just to get a refund or replacement. All such requests will be rejected.